Charter Oak’s improved Online Banking lets you meet your banking needs digitally with new features and benefits and an expanded suite of services to make your experience easier, more convenient, and more efficient.
Our improved Online Banking features include:
- Set up alerts to let you know when important transactions post or if your balance is low.
- Check your account balances 24/7.
- Open a new savings account or certificate.
- Unlock yourself if you forgot your password.
- Turn your debit card on and off, create a travel note, request a limit change.
- Move money between your accounts at Charter Oak and other banks.
If you are a first time user or you have any questions about Online Banking, call our Contact Center during regular business hours at 860.446.8085 or 800.962.3237, or visit any of our branches.
Don’t Forget To Update Your Contact Info!
If you’re a Charter Oak member who has recently changed your mailing address, email address or phone number, please stop by any of our branches or contact us at 860.446.8085 or 800.962.3237 with your new information. You can also set up convenient alert notifications in our new and improved Online Banking to notify you of debit card purchases, when important transactions post, if your balance is low, and so much more! So take a moment to set up your Online Banking alerts today!
Browser Requirements for improved Online Banking:
- Internet access through an ISP provider
- Microsoft Edge+
- Google Chrome+
- Secure Sockets Layer (SSL) support
- 128 bit encryption
PLEASE NOTE: As of January 1, 2021, we no longer support Internet Explorer and legacy Microsoft Edge browsers. If you are currently using these browsers we recommend you switch to the new Microsoft Edge or another supported browser.
+ We will support the last two versions of Microsoft Edge, Firefox, Safari and Chrome. Utilizing older browsers may result in disabled functionality or limited access to services. The supported browsers above are for use with the traditional online banking interface and devices (desktop/laptop), and do not apply to use with mobile devices (phones/tablets). If using a phone or tablet to access online banking outside of an app, functionality and appearance may vary from the traditional interface.