Assistance Programs
A devastating fire has displaced multiple families in our community, leaving them without a place to call home as they begin the difficult process of rebuilding. Read Full Story >
At Charter Oak Federal Credit Union, supporting our neighbors is at the heart of everything we do. That’s why we are committing to match donations made to Groton Human Services, up to $15,000, to support those impacted by this tragedy.
We invite you to join us in coming together to help these families recover and rebuild. Every contribution—no matter the amount—can make a meaningful difference during this critical time.
How You Can Help.
Per Groton Human Services, gift card donations (to stores such as Walmart, Target, all local grocery stores, Visa gift cards, and food delivery gift cards – Doordash, Grub Hub, etc.) in increments of $25/50/100 are most useful.
Cash or checks can be mailed or dropped off.
Checks should be made out to - Groton Human Services with a note/memo that says "The Ledges Fire"
Address: Groton Human Services, 2 Fort Hill Road, Groton, CT 06340
For Members Impacted
If you or your family have been directly impacted by this fire, please know—you are not alone.
We are here to support you. Our team is ready to work with you one-on-one to explore options that may help ease the financial burden during this time, including:
- Waive early withdrawal penalties on Share Certificates
- Waive loan late fees and ODP fees
- Defer up to 4 payments on Consumer loans
- Waive $20 fee for Skip-a-pay
- Community Assistance Loan
- Unsecured loans up to $5,000
- 5% APR
- No payment for 90 days, then balance is termed out over 60 months
- One Community Assistance Loan per member
We encourage you to reach out so we can help you navigate the next steps.
Call our Contact Center at 860-446-8085, email us or visit one of our branches.
Helpful Resources:
Together we can stand strong, support one another, and help our community move forward.
Thank you for being part of a community that cares.