Mailing Address

Charter Oak Federal Credit Union
1055 Hartford Turnpike
Waterford, CT 06385
ATTN: (department you wish to contact)

Phone numbers

Call Center
Local: 860.446.8085
Toll Free: 800.962.3237
Hours:
Mon - Wed: 8 AM - 5 PM
Thur - Fri: 8 AM - 6 PM
Sat: 9 AM - 1 PM

24 Hour Account Access
Info-Phone: 860.445.4636
Info-Phone: 800.446.3228

E-mail

Please Note: Do not include your personal information in e-mail correspondence.

Marketing
Call Center/Member Services
Loan Services
Human Resources

Visa / Debit and Credit Card

DEBIT CARD REISSUE: Active Debit Cards will automatically be re-issued during the month they expire and mailed at mid-month.

Lost/Stolen Visa Credit Card
800.325.3678

Outside of the U.S.A Call Collect: 410.581.9994

Lost/Stolen Visa Debit Card
800.472.3272

Outside of the U.S.A Call Collect: 973.682.2652

Visa Customer Service
800.299.9842

DEBIT CARD FREQUENTLY ASKED QUESTIONS

Charter Oak Routing Number

Charter Oak Federal Credit Union's Routing Number: 211176998