CONTACT US

Mailing Address

Charter Oak Federal Credit Union
1055 Hartford Turnpike
Waterford, CT 06385
ATTN: (department you wish to contact)


Phone numbers

Call Center
Local: 860.446.8085
Toll Free: 800.962.3237
Hours:
Mon - Wed: 8 AM - 5 PM
Thur - Fri: 8 AM - 6 PM
Sat: 9 AM - 1 PM

24 Hour Account Access
Info-Phone: 860.445.4636
Info-Phone: 800.446.3228


E-mail

Please Note: Do not include your personal information in e-mail correspondence.

Marketing
Call Center/Member Services
Loan Services
Human Resources

Don't Forget To Update Your Contact Info! If you're a Charter Oak member who has recently changed your email address or phone number, or you've changed your mailing address, please stop by any of our branches or contact us at 860.446.8085 or 800.962.3237 with your new information.


Visa / Debit and Credit Card

DEBIT CARD REISSUE: Active Debit Cards will automatically be re-issued during the month they expire and mailed at mid-month.

Lost/Stolen Visa Credit Card
800.325.3678

Outside of the U.S.A Call Collect: 410.581.9994

Lost/Stolen Visa Debit Card
800.472.3272

Outside of the U.S.A Call Collect: 973.682.2652

Visa Customer Service
800.299.9842

DEBIT CARD FREQUENTLY ASKED QUESTIONS


Charter Oak Routing Number

Charter Oak Federal Credit Union's Routing Number: 211176998

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