Contact Us
Our goal is to provide you with the best member experience and provide the resources our members may need. Please contact us using any of the helpful resources below.
Thank you from the Charter Oak team.
Hours:
Mon - Fri: 9 AM - 5 PM
Sat: 9 AM - 12 PM
View Holiday Schedule
Phone:
Local: 860.446.8085
Toll Free: 800.962.3237
Mailing Address
Charter Oak Federal Credit Union
1055 Hartford Turnpike
Waterford, CT 06385
ATTN: (department you wish to contact)
Re-Order Checks
Click here
Funds Availability
Read Online
Charter Oak Routing Number
211176998
Answers to Common Question
Visit FAQ's Page
Debit Card Management
Manage your debit card by simply visiting the Security, Alerts & Tools option in Online Banking. Manage temporary holds, lost or stolen cards, daily spending limits & schedule travel notifications.
Visa Debit Credit Card Support
For questions about your account, report a lost or stolen card or your internet browser configuration or technical support for the Online Account Access website.
24-Hour Service: 800.558.3424
Technical Support: 877.334.0460
Standard Payment
Cardmember Service
P.O. Box 790408
St Louis, MO 63179-0408
Overnight Payment
Cardmember Service
824 N 11th Street
St Louis, MO 63101-1016