(Verisign Identity Protection or VIP)
Charter Oak Federal Credit Union is committed to protecting the security of our Members’ finances and personal information.
Security Tokens are the highest level of two factor authentication and aim to protect Internet Banking users who regularly complete transactions of significant value. This additional layer of security will help protect you from unauthorized use of your accounts via Online Banking.
Two factor or second factor authentication is when you use two different security methods to access a secure system. For example, in Online Banking your first level of security is your username and password (something you know) and the second level of security would be a one-time access code generated by your Security Token (something you have).
You can obtain your mobile VIP Security Token by downloading the VIP Access app to your smartphone. This way your phone becomes a Security Token and you’re less likely to lose it or leave it at home. Please notify us if you have downloaded a token as we will need to enable this feature so you can activate it.