Coronavirus Notices & Updates

IMPORTANT CORONAVIRUS (COVID-19) UPDATES

Charter Oak wants you to stay safe and informed.  During these vulnerable times, please be aware of Fraud and Coronavirus Scams.  As a reminder, Charter Oak will never call you, or send an email or text to you requesting that you respond and provide your personal information.  Please visit the Federal Trade Commissionthe CT Department of Consumer Protection, and the FBI Coronavirus page for further resources on how to protect yourselves from financial scams.  

Charter Oak is committed to keeping our members informed of any updates and notices concerning the Coronavirus (COVID-19) outbreak.

As the Coronavirus outbreak situation continues to change daily, we want to take the necessary steps to ensure that your financial needs are still being met.

We will update this section with our latest news or notices. Please be sure to check our Facebook, Instagram, Twitter and LinkedIn social media sites for information, as well.

UPDATE FOR MARCH 26, 2020:

  • Please note the last time to make a wire transfer each business day is changing from 3 p.m. EST to 2 p.m. EST, effective Friday, March 27th.
  • We are unable to accept coins for coin counting at our drive-up locations.
  • We apologize for any inconvenience.

Even though our branch lobbies are closed, we are still available to assist you through the use of our Drive-Ups, ATMs, and Night Drop Box services.  

  • Safe Deposit boxes are accessible by appointment only. Please call 860.446.8085 to make an appointment.
  • Our Drive-Up lanes are available if you need to open an account, require notary services, an instant-issue debit card, wire services, drop off important documentation, and any other service we would provide in our branch lobbies.
  • Our Contact Center is also available to assist you during current business hours by calling 860.446.8085 or 800.962.3237.

OTHER IMPORTANT UPDATES: 

  • Our 81st Annual Meeting, which was to be held at the Groton Inn & Suites on Thursday, April 23rd, has been temporarily postponed. A representative has reached out to those who already purchased a ticket, offering the option to hold on to the ticket for the rescheduled event or receive a refund.
  • Our annual Shred Day event, which was scheduled for Saturday, May 2nd, will also be postponed to a future date.

As always, we have these convenient 24-hour services available to you: 

  • eBanking options including Mobile Banking and Mobile Deposit.
  • Mobile Apps for iPhone and Android devices.
  • Online Banking with Bill Pay and other online services.
  • Available ATM locations.
  • Info-Phone (860.445.4636)

Enjoy these great offers!

 

EARN
 

1.20%apy*


ON A 7-MONTH

 

CERTIFICATE



 


 

FIND OUT MORE

 

 

 

 

 

* APY = Annual Percentage Yield

 

AUTO LOAN RATES
AS LOW AS

 

 

2.74%apr**

 

 

CONVENIENT, LOW COST

AUTO LOANS!

FIND OUT MORE

 

 

 

 

 

** APR = Annual Percentage Rate

 

 

EARN

 

3.00%apy*


ON GO CHECKING

UP TO $10,000


ATM  REBATES AND MUCH MORE!
 


 

FIND OUT MORE

 

 

 

*APY=Annual Percentage Yield

HEALTH SAVINGS ACCOUNTS

 

EARN
 

2.50%apy*


NO SERVICE FEES!
PAY BY CHECK
OR DEBIT CARD!
 


 

FIND OUT MORE

 

 

 

 

 

* APY = Annual Percentage Yield