What’s New With Charter Oak’s Online Banking!

Charter Oak’s Online Banking System offers you many new features and benefits and an expanded suite of services that will make your online banking experience easier, more convenient, and more efficient – all at the touch of your fingertips.

Here are just some of the many great features with our improved Online Banking!

Expanded Banking Dashboard

Your personal dashboard will showcase your full financial picture on one convenient screen. You’ll see your account information, new widgets that let you create new features, and links to all of your accounts. And it’s easy to adjust your settings to give you Online Banking just the way you like it. If you have questions, no worries! The Message Center lets you communicate privately and securely with a Charter Oak representative.

Just Point and Click   

When you open your dashboard on any PC or device, you’ll have access to your Charter Oak accounts at your fingertips. This screen is configurable for your personal preferences and will show all of your applicable accounts including checking, savings, loans, mortgages, credit cards and more.

View a “Snapshot” of Your Accounts

With our new “Snapshot” feature, you can easily set up your accounts so they provide a quick snapshot of your current balance that will show on your smartphone or other mobile device – and you don’t even have to log in! It’s quick and easy and can give you peace of mind to know your balances before you make that next purchase or payment!

Manage Your Debit Card Safely

These days, it’s important to have the peace of mind to know your debit card is safe from fraud. Our card management feature will allow you to manage your debit card within Online Banking, including the ability to block/unblock your debit card. You can set limits on your spending and can even block your debit card temporarily if you suspect any type of fraudulent use.

Link Your External Accounts

With the improved Online Banking System, you can set up this convenient new feature so you can see all of your financial accounts with other institutions. You can view your investments, other bank accounts, credit cards including balances and transaction history – all in one secure place!

Get All of Your Mortgage Info

With our Online Banking System, you can view your mortgage balance, make payments and see your transactions on any desktop PC or mobile device! No need to use the full-site anymore to access your account, it’s right there on your device!

Apply for a Loan, Open a New Savings Account

Our “Quick Apply” feature lets you apply for Charter Oak savings accounts or certificates wherever or whenever. Just apply through Online Banking from the comfort of your choosing. Open a new deposit account to build your savings or apply for one of our affordable loans. It’s safe and secure, and super convenient!

You Can Skip a Payment

With Charter Oak’s improved Online Banking, you can skip a payment for one of your eligible loan products. Our great new feature called “Skip-a-Pay” will allow you to skip a payment once during a calendar year when it’s most convenient for you. Please note that there is a fee for any Skip-a-Pay request. Once we launch our Online Banking, just click on our Skip-a-Pay widget to learn more!

See All of Your Statements

Our Online Banking allows you to view all of your statements, even if they are different member numbers, in one convenient location! It’s a one-stop location to get a complete picture of your account activity.

Access Your Charter Oak Visa Credit Card Info

When you want to check on a Visa payment or check a Visa transaction, it’s only a click away with Charter Oak’s new Online Banking. You’ll be able to click on your credit card account and link directly to the eZCardInfo website for the latest updates on all your Charter Oak Visa credit card activities and transactions.


You’ve Got Questions? We’ve Got Answers! Here are some Frequently Asked Questions About Our Bigger and Better Online Banking.