
At Charter Oak Federal Credit Union, we are committed to keeping your financial information secure and protected. It's important that you help us safeguard your information.
Please be aware that Charter Oak will never call you, or send an email or text to you requesting that you respond and provide your personal information.
Your privacy and security are very important to us, and we want to ensure that your financial information always remains secure and protected.
No data transmission over the Internet or any wireless network can be 100% guaranteed secure. Accordingly, while we strive to protect and maintain the security of our website and your personal information, we cannot ensure or warrant the security of any information you transmit to us from the website, and you do so at your own risk.
How to Protect Yourself:
Phishing is the fradulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
FRAUD ALERT NOVEMBER 2019: Charter Oak's Fraud Department has become aware that fraudulent calls or text messages are being made to our members attempting to get Debit Card numbers.
Please do not respond to this and never give out your personal information to anyone.
As a reminder, Charter Oak will never call you, or send an email or text to you requesting that you respond and provide your personal information. Please contact us immediately if you have received such a call or text and disclosed your information. Please call 860.446.8085 and press 2 to have your compromised card closed.
FOR MORE INFORMATION ON HOW TO PROTECT YOURSELF AND YOUR IDENTITY PLEASE VISIT ANY OF THE LINKS BELOW:
AARP Fraud Watch Network
http://www.aarp.org/money/scams-fraud/fraud-watch-network/
MyCreditUnion.gov
https://www.mycreditunion.gov/fraud-prevention-center
Federal Trade Commission
https://identitytheft.gov/
Make sure you are on a secure site before entering your user name, password or other personal or financial information when using this website. The address of a secure site begins with “https," rather the “http." It is okay for the home page to begin with “http," but the login page URL for Online Banking and other sites where personal information is entered will begin with “https." To verify that a site is secure, you can read the Security Certificate details by clicking on the padlock that appears in the address bar. View the Certificate and make sure it matches the site.
This is the official Charter Oak Federal Credit Union Website. All information is proprietary and any unauthorized use, access, distribution, or copying is strictly prohibited. All rights reserved. Charter Oak Federal Credit Union, 2017. Any unauthorized use or access to this website will be reported to local, state and federal agencies including the Federal Bureau of Investigation. Any information relating to the misuse or unlawful access of this site should be reported to Charter Oak Federal Credit Union’s Security Officer at 860.446.8085.
In order to determine the level of interest in information available on our website and help us design or improve our products and services, we may use standard software to collect information about visitors to the website and use such information to create summary statistics. This information is maintained only in aggregated form and cannot be used to identify you. The information we collect and use from the website may include:
We use "cookies" as part of our website interface. A "cookie" is a small file that is placed on the user's computer. While it contains no member information, it identifies the member's computer and allows Charter Oak to measure usage of the website and customize the website experience.
Charter Oak will occasionally link to other sites as a convenience to our members. We will seek to link with other sites that adhere to similar privacy standards. For all third-party links, Charter Oak will disclose the following information, typically in a pop-up message that requires acceptance before contiuing:
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1055 Hartford Turnpike • Waterford, CT 06385
860.446.8085 • 800.962.3237
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